Effective Date: 12/31/2024
Last Updated: 9/18/2025
NexLvl Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plumbing, HVAC, pool cleaning, and house cleaning services in Arizona, visit our website, or communicate with us through various channels including SMS/text messaging.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website or use our services, we may automatically collect:
We use your information to:
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from NexLvl Services. These messages may include:
Message frequency varies depending on your service needs and preferences. You may receive appointment-related messages as needed, and promotional messages up to [X times per week/month].
You can opt out of SMS communications at any time by:
After opting out, you will receive one final confirmation message. You may continue to receive transactional messages related to active service appointments.
Standard message and data rates may apply. Check with your mobile carrier for details about your messaging plan.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in:
We may disclose information when required by law or to:
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain your personal information for as long as necessary to:
Service records may be retained for [X years] for warranty and business purposes.
As an Arizona resident, you have certain rights regarding your personal information:
To exercise these rights, contact us using the information provided below.
Our website uses cookies and similar technologies to:
You can control cookies through your browser settings, though this may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
We may update this Privacy Policy periodically. We will notify you of significant changes by:
Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
NexLvl Services
1841 S Horne, Mesa, AZ 85204
Phone: (602) 439-4771
Email: service@nexlvlservices.com
Website: https://nexlvlservices.com
By using our services, visiting our website, or providing your information to us, you consent to the collection and use of your information as described in this Privacy Policy.
This Privacy Policy is effective as of the date listed above and governs the use of your information by NexLvl Services.